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Can I return items purchased online in-store?

Asked 2 years ago
Yes, items purchased online from Lucky Brand can typically be returned to a physical store location. This provides customers with the convenience of returning items without having to send them back through the mail. However, it is important to note that certain conditions may apply, such as ensuring that the items are unworn, with original tags still attached. Additionally, customers should have the original receipt or proof of purchase to facilitate the return process. It is advisable for customers to ensure they are aware of the specific return policies that Lucky Brand has in place, as these can vary based on the type of item purchased. For the most accurate and up-to-date information regarding returns, customers may find it beneficial to check the current policies on the Lucky Brand website. This can help clarify any questions regarding time frames, specific items, or additional requirements that may be needed for a successful return.
Answered Aug 16th 2025

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