If you would like to find out if your refund has been issued yet, you can check the status of your return by logging into your account on Kohl's website and then finding the order on your order page. You will be able to view the status of your refund. Remember it takes around 5 days to process.
If you want to know how to check that status of your Kohl's refund, this article can help. It has all the information you need to return your item and then check the status of your refund at Kohl's.
If you purchased something at Kohl's online store and would like to return it, you can send it back by mail or by taking it to a land store. For issues with the items like if they were damaged, something was missing, or you were sent the wrong product, contact a customer support agent by clicking here.
You can return items you purchased online to a land store near you. You will need to have the order invoice ready to provide to the associate. You can get a copy of the order invoice by logging into your Kohl's account, then going to your orders and locating the order you want to return, and printing the invoice out. The salesclerk might use your credit card to access the order if you aren't able to locate the invoice.
If a different payment method was used to pay for your order, the sales associate may provide you with Kohl's credit or a corporate refund.
The kohl's associate will locate your account if you paid with a Kohl's card as long as the item was purchased within 180 days and issue you credit in the amount of the lowest sale.
The store clerk may also locate sales made with another payment method used and provide you with a corporate-issued credit or a merchandise gift card.
To return items back to Kohl's follow these steps:
You cannot exchange an item through the mail. However, you can get a refund for the item you don't want and then order the one you want. You can also exchange items at a local Kohl's store.
Note: There are some items sold online that are not available in local Kohl's stores. Therefore, always check with the store first. To speak to a customer support agent now, click here.
To check your Kohl's refund status, follow these steps:
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