Can I return or refund a book purchased from Kobo Books?

Kobo Books has a clear policy regarding the return or refund of eBooks purchased from their platform. Generally speaking, eBooks are non-returnable and non-refundable once they have been downloaded or opened. This is a common practice across many digital content providers, as the nature of digital products makes it challenging to return them once they have been accessed. However, there are a few specific circumstances under which customers may seek assistance regarding refunds. If a customer experiences technical issues that prevent them from accessing their purchased eBook, it may be possible to discuss these issues further. In such cases, it is important to gather relevant information such as the nature of the problem and any supporting screenshots to provide clarity. For any inquiries related to refunds or returns, including technical support, customers are encouraged to visit the Kobo website where they can find up-to-date information regarding policies and procedures. The website may also provide guidance on how to report issues or seek further assistance. It is advisable to review the specific terms and conditions associated with purchases, as they can offer valuable insights into consumer rights and responsibilities related to digital content.