Can I return or exchange a book or CD?

McKay Books & CDs generally has a return and exchange policy in place that allows customers to return or exchange items under certain conditions. Typically, if a book or CD is in new, resalable condition and is returned within a specified timeframe, customers may be eligible for a full refund or exchange. However, if the item has been opened or shows signs of damage, the policy may differ. It is important to retain the original receipt or proof of purchase, as this documentation is often required for processing any returns or exchanges. Additionally, some specific items, such as special orders or sale items, may have different policies that restrict returns or exchanges. To ensure you receive accurate information pertinent to your situation, it is advisable to check the Return and Exchange section on the McKay Books & CDs website. This section will provide detailed guidelines on their policies and any specific conditions that may apply. Customers are encouraged to familiarize themselves with these policies to make the process smooth and satisfactory.