In a nutshell: All JetBlue flight changes must be completed before the scheduled departure time. There is no cancellation or change fee except when your fare class is Blue Basic. Do note that you can no longer make changes to Blue Basic fares purchased after March 18, 2024. If booked before that date, there is a $100 change fee for routes to North America, the Caribbean, and Central America, and $200 for other routes. For other fare classes, you only need to pay the fare difference. Planning to change your flight? Read this guide for step-by-step instructions.
All JetBlue flight changes must be completed before the scheduled departure time. There is no cancellation or change fee except when your fare class is Blue Basic. Do note that you can no longer make changes to Blue Basic fares purchased after March 18, 2024. If booked before that date, there is a $100 change fee for routes to North America, the Caribbean, and Central America, and $200 for other routes. For other fare classes, you only need to pay the fare difference. Planning to change your flight? Read this guide for step-by-step instructions.
Use this link: https://www.jetblue.com/manage-trips
Enter your last name and confirmation code or ticket #. You can find this in the email or when you purchased your airline ticket with JetBlue. Tap Continue.
Look at your upcoming trips and tap Change in the trip you want to modify.
After clicking Change, you'll be asked to enter your new departure and arrival flights. Check the price summary and add any extras or select your seats, then confirm it.
If you wish to speak to an agent for your flight change, visit this link: https://www.jetblue.com/contact-us/chat
Tap Start a Chat and wait for the chat pop-up. You can click Change My Trip and select if you wish to change your flight, seats, or want to add extras or traveler details. Follow the on-screen instructions to successfully modify your flight details.
Customers who booked through an agency can still contact JetBlue and change their flight, but for a $50 fee. You can avoid fees by contacting the agency directly to modify your flight details. If you booked with JetBlue directly and want to change your flight via chat, there is also a $25 nonrefundable fee per person. Use the website to avoid incurring additional fees.
You can also contact JetBlue directly to modify your flight details, but the $25 fee per person still applies. The only way to avoid paying an additional fee when modifying a booking is by using the self-service website.
JetBlue also offers same-day switches for Blue Plus, Blue, and Mint fares for only $75, and no fare difference applies. However, do note that you can only make a same-day switch on the day of your departure.
Note that certain reservation types can't be changed, including flights with a different city for the returning flight (not the departure city), reservations with special requests, and reservations paid by travel certificates or JetBlue vouchers. You can always contact Support if you're uncertain whether you can make changes to your flight.
If your travel plans may change, it's recommended to upgrade to the most flexible fare, which is Blue Extra, as you get early boarding, priority security, and no difference in fare for same-day switches. Confirm with JetBlue whether you can upgrade your fare to Blue Extra.
JetBlue customers may also use their travel credits (in their Travel Bank account) to pay for any applicable fare difference when modifying their flight. However, make sure to input the correct information, or you'll be locked out of your reservation. You can log back in after 4 hours to access your reservation. If you have a military or government fare, you're also eligible for a full refund if you want to make changes or cancellations. Do you still have questions regarding making changes to your JetBlue flight? Don't hesitate to get in touch with Customer Support today.
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