You can set up a new payee in your HSBC online banking account by clicking the Payments tab, then selecting Make Payments. Go to payments to a payee you already linked to your account or add a new payee. Select the option for adding a new payee and enter the necessary information in the appropriate fields, including name, address and routing number. Review and confirm a new payee with HSBC.
You can reach HSBC online services to set up a new payee online by setting up automatic payments through an existing HSBC bill payment account.
Setting up a new payee for bill payment can seem time-consuming and confusing, but it doesn't have to be. Here are the steps to set up a new bill pay payee with HSBC.
The first step in setting up a bill pay payee is to log into your HSBC online banking account. Add your username (typically your email address) and password.
You can reset them in the Access Online Services section of the Personal Banking menu if you don't know your username and password.
Choosing Pay Bills will bring you to a list of all your current payees. This includes utilities and other companies that you pay. Click Add New on the list.
You can set up and pay bills within the mobile or the web app. Tap Pay Bill and then choose Add New Payee to set up bill pay on the HSBC Mobile Banking app.
Select Add New from the next screen and add your new payee's name and address information. After tapping Next, enter your account number for that payee, which you can find within a monthly statement.
The next step is to schedule your payment. For example, if you're paying a utility bill, you can set it up so that the bank will automatically payment withdraw it from your account every month until you tell HSBC otherwise.
Once you complete this process, don't forget to confirm your payments before the bank can process them. Click Confirm Payments.
HSBC will email a confirmation to your registered email address. You need to click on the link in that email for HSBC to verify this email address. After the bank has verified your account, it will email a confirmation message back confirming the verification of your account.
GetHuman has been working for over 10 years on sourcing information about big organizations like HSBC in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Set Up a New Bill Pay Payee with HSBC? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.