What do I do if I receive a bill for a covered service?

Receiving a bill for a covered service can be concerning, especially if you believe that the service should have been fully covered by your insurance plan from Great West Health. In such cases, it is advisable to first review the bill carefully to ensure that all the details are accurate. Check for discrepancies such as incorrect dates of service, billing codes, and the amounts charged. Next, refer to your insurance policy documents for information regarding coverage details, copays, deductibles, and coinsurance that may apply to the service in question. It is important to understand your plan's specific terms and conditions, as these will provide insight into what costs you may be responsible for. If, after reviewing the bill and your policy, you still believe that the service should have been covered, the next step is to contact Great West Health for clarification. Each plan may have a customer service number or a claims department that can assist with billing inquiries and resolve disputes. For up-to-date contact information, it may be helpful to visit their official website. Remember to keep a detailed record of all communications regarding the bill for future reference.