Google Pay Customer FAQ

Yes, Google Pay is designed with multiple layers of security. It uses encryption to protect your payment information and allows only authorized transactions through authentication methods such as fingerprint, PIN, or facial recognition. Additionally, your actual card details are not shared with merchants, enhancing your security during transactions.

To cancel a recurring charge in Google Pay, you need to contact the service provider directly. They are responsible for managing the subscriptions and recurring payments.

If you notice unauthorized charges, you should first contact your bank or card issuer to report the transaction and dispute the charge. Additionally, you can remove or update your payment methods within the Google Pay app settings to prevent further unauthorized access.

To change your phone number on your Google account, follow these steps: 1. Go to your Google Account. 2. Select "Personal info." 3. Choose "Contact info." 4. Select "Phone." 5. From here, you can: - Add a phone number: Under "Your phone numbers," select "Add recovery phone." - Change your phone number: Next to your number, select Edit. Update the number and select "Save." Please ensure you have access to this phone, as a verification code may be sent to this number for security purposes.

We're sorry to hear about this. When you make a transaction on Google Pay, it can sometimes take up to 3 business days for the transaction to be completely processed. If your recharge still hasn't been reflected after this timeframe, it might be due to an issue with the service provider and not Google Pay. In such a situation, the deducted money will usually be refunded back to your account within 10 business days. If the amount is not refunded after 10 business days, we recommend you to check the transaction status on Google Pay and report the issue.