How do I report a lost or stolen card?
To report a lost or stolen card with First Direct, customers are typically advised to take immediate action to protect their accounts. The first step is to access the First Direct website, where you can find detailed instructions on how to report your card as lost or stolen. Usually, there is a dedicated section for lost or stolen cards, which will provide information on the reporting process, as well as contact details for customer service.
Additionally, First Direct usually offers a 24-hour helpline specifically for such emergencies, which allows you to speak to a representative who can assist you in securing your account. It is crucial to act quickly to minimize any potential unauthorized transactions. Be sure to have your account information readily available when you report the loss. For the most accurate and up-to-date information, visiting the official First Direct website is recommended.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact First Direct?
If you need to talk to First Direct customer service, now that you have the answers that you needed, click the button below.
Contact First Direct