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Fingerhut Customer FAQ

Top Answers & How-to Guides

What is Fingerhut's Phone Number?

The question we are asked most often is about how to talk to Fingerhut customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Fingerhut Account?

This article describes what to do if you can no longer log in to your Fingerhut account. Instructions are given for regaining access...

Is there a minimum credit score required to apply for a Fingerhut credit account?

No, there is no minimum credit score required to apply for a Fingerhut credit account. Fingerhut believes in providing access to credit...
Ask any question you have about Fingerhut customer service, get an answer now.
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Payment

How Do I Pay My Fingerhut Bill?

This article summarizes the four ways to pay your Fingerhut bill: online, via phone, snail mail and through bank bill pay. The article...
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What payment methods does Fingerhut accept?

Fingerhut offers various payment methods to facilitate a seamless shopping experience. Customers can pay through major credit cards...
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Order Status

How Do I Check My Order Status with Fingerhut?

By using Fingerhut's website, app, or simply making a phone call to Fingerhut customer service, you can quickly check the status of...
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How Do I Track My Fingerhut Order?

Fingerhut is an online retailer that offers a unique credit payment feature on all products. This credit program allows for no annual...
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Account Management

How Do I Recover My Fingerhut Account?

This article describes what to do if you can no longer log in to your Fingerhut account. Instructions are given for regaining access...
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Return and Cancellation

Can I return an item purchased from Fingerhut?

Yes, you can return an item purchased from Fingerhut. They have a generous return policy in place to ensure customer satisfaction....
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Can I cancel an order with Fingerhut?

Yes, you can cancel an order with Fingerhut. If you wish to cancel your order, please contact our customer service department as soon...
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What is Fingerhut's return policy for defective items?

Fingerhut's return policy for defective items is designed to provide customers with a hassle-free experience. If you receive a defective...
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Credit Score

Is there a minimum credit score required to apply for a Fingerhut credit account?

No, there is no minimum credit score required to apply for a Fingerhut credit account. Fingerhut believes in providing access to credit...
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Credit Decision

How long does it take to receive a Fingerhut credit decision?

The decision on your Fingerhut credit application typically takes only a few minutes, allowing you to quickly shop and purchase the...
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Shipping

What are Fingerhut's shipping options and charges?

Fingerhut offers various shipping options and charges based on the order total. For orders below $50, value shipping is available at...
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Financing

Are there any financing options available for Fingerhut purchases?

Yes, Fingerhut offers financing options for its purchases. Customers can choose to pay for their purchases with a Fingerhut Credit...
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Price Matching

Does Fingerhut offer price matching?

No, Fingerhut does not offer price matching services. As an online retailer, their focus is on offering customers a wide range of products...
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Order Modification

Can I add additional items to my Fingerhut order once it has been placed?

No, once you have placed your order with Fingerhut, you cannot add additional items to it. Fingerhut's ordering process is designed...
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Help me with my Fingerhut customer service issue

Ask any question you have about Fingerhut customer service. We will do our best to get you answers right away.
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