How Do I Setup Two Factor Authorization on My Fidelity Investments Account?

As a Fidelity customer, you want to ensure your assets are protected, and setting up two-factor authorization (2FA) is one way to accomplish this. Fidelity generates a random six-digit 2FA code each time you log in to verify your identity and protect your information and money from hackers and thieves.

Aug 15, 2023

Two-factor authorization or authentication (2FA) is an extra layer of security on an online account, and it's especially valuable on accounts dealing with money or other assets. As a Fidelity customer, setting up 2FA on your account can help prevent it from being compromised, but how do you set it up? You can learn more about account management tools by contacting Fidelity customer support, and below are steps to take to set up 2FA on your account.

Setting Up 2FA on Fidelity

Adding 2FA to your Fidelity account is done by following these steps:

  1. Open Fidelity's site on your device and log into your account.
  2. Navigate to the "Security Center."
  3. Select "Extra Login Security."
  4. Choose "Enable" to set up two-factor authorization when you log into your account.
  5. Verify your identity either through a phone call or text.
  6. Confirm you wish to enable 2FA.

Each time you log into your account, you'll receive a random six-digit code either via text or email that must be entered before you can view the account. Fidelity's software package generates a different 2FA six-digit number each time you log in as additional protection.

Other Ways to Secure Your Account

In addition to the 2FA feature, there are other ways you can secure your Fidelity account, including:

  • Establish a strong password from the beginning. If possible, make the password contain a total of 16 characters.
  • Change your password at least twice a year minimum, but every 3 months is better protection for your account.
  • Don't share passwords with anyone. If you receive a call or text asking for your password, do not provide the information. Fidelity does not solicit password information from customers.
  • When using the mobile app, set up a touch ID or face ID as another layer of security.
  • Make sure all operating and anti-virus software programs on your devices are up to date.
  • If you discover your account has been compromised, report it immediately to prevent further loss.

Securing your Fidelity account now secures your future financial abilities. By adding 2FA to your account, you're making it harder for hackers to steal your money and personally identifying information. For more information and assistance in securing your account, call Fidelity customer support.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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