How Do I Reset My Fidelity Investments Password?

Every 3 months, you should be updating your Fidelity Investments password to prevent loss of data or money. To update your password, you can request a reset link from the login page by clicking "Forgot Password." You can also reset the password in the security center from your account by logging in and accessing your personal account details.

Aug 15, 2023

With more business being conducted online, strong passwords for things such as your Fidelity Investments account are vital to protecting your personal information and your money. It is recommended that passwords on such accounts be updated at least every 3 months to make it harder for hackers to compromise your account. How do you reset your Fidelity Investments password? You can learn more about account security features by contacting Fidelity Investments customer support. Below are ways you can update your password on a regular basis.

Resetting Your Fidelity Investments Password

There are two main ways to reset your password on your Fidelity Investment account. You can reset it at the login screen, or you can change it within your account.

Resetting From Login Screen

To reset your Fidelity Investments passwords from the login screen:

  1. Open the Fidelity Investments website on your device and navigate to the login screen.
  2. Click "Forgot Password/Need Help."
  3. Enter your email address and click "Submit."
  4. Check your inbox for an email from Fidelity Investments with a password reset link. Click the link in the email.
  5. Enter your new, stronger password, and re-enter the new password to confirm.
  6. You may also be required to answer security questions on your account or enter a two-factor authentication code to complete the reset process.

Resetting From Your Account

You can also reset your password from your account by doing the following:

  1. Open the Fidelity Investments website on your device and log into your account.
  2. Click the icon at the top of the screen that looks like a person inside a circle. This will open the personal details on your account.
  3. Select "Security Center."
  4. Click "Update Password."
  5. Enter your current password, followed by your new password, entered twice. Check the indicator bar beneath the password to see how strong or weak the password is.
  6. Hit "Next" to see the confirmation page. You will also be shown the telephone keypad equivalent of your username that can be used when calling Fidelity Investments via telephone.
  7. Return to the homepage and make sure you log out of your account when you are finished.

Creating a strong password and updating it regularly helps protect your funds and future. For more information or assistance with securing your account, call Fidelity Investments customer support.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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