E-ZPass New Jersey Customer FAQ

Each transponder is assigned to a specific vehicle and license plate during the setup process. Check the documentation that came with your transponders or the E-ZPass account online for the details on which transponder is linked to which vehicle. If you’re uncertain, you may want to verify by checking the installation instructions or the account information associated with each transponder.

If you used an E-ZPass lane without an E-ZPass transponder, you should receive a Toll-by-Mail invoice. It's important to note that these bills are not sent immediately and may take some time to arrive. However, if you have not received your invoice after a significant amount of time, it's possible there were issues with the mailing address or delivery. If you believe this is the case, we suggest you connect directly with E-ZPass New Jersey to resolve the issue. They can help you track the invoice, verify the correct address, and provide options for payment. Remember, it's crucial to address unpaid tolls to avoid penalties.

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