© GetHuman Inc.

What should I do if I experience a power outage?

Asked 5 months ago
If you experience a power outage, there are several steps you can take to ensure your safety and stay informed. First, check to see if your neighbors are also experiencing an outage, as this may indicate a broader issue in your area. You may want to verify whether the outage is due to a local problem or if it is affecting a larger service area. Next, it is important to report the outage to the power company. Direct Energy may provide specific instructions on how to report an outage, which can usually be found on their website. In the meantime, ensure that you have essential supplies on hand, such as flashlights, batteries, and a first aid kit. It can also be prudent to unplug sensitive electronic devices to protect them from power surges when the electricity returns. Stay tuned to local news and updates, as they can provide information about the expected duration of the outage. Maintaining safety is the primary focus during these situations.
Answered Jul 10th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Direct Energy Questions

Need to call Direct Energy?

If you need to call Direct Energy customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Direct Energy

Direct Energy

Find a list of many popular Direct Energy questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Direct Energy Direct Energy Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!