Connecticut Unemployment Offices Customer FAQ

We're sorry to hear about your issue. It could be due to the high volume of claims being processed, causing some delays. It may also be due to missing documentation or information in your claim. Please make sure you have completed all necessary documents and requirements. Also, make sure to certify for benefits every week even if you have not yet received payment. If you're eligible, you should eventually receive all the benefits for the certified weeks. Please understand that we're simplifying a complex issue, and there may be multiple reasons for not receiving unemployment benefits. We highly recommend getting more specific guidance from the authorized officials.