© GetHuman Inc.

Citi Student Loans Customer FAQ

Top Answers & How-to Guides

What is Citi Student Loans's Phone Number?

The question we are asked most often is about how to talk to Citi Student Loans customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Citi Student Loans customer service, get an answer now.
Contact Citi Student Loans customer service

Recent Citi Student Loans Customer Questions

Help me with my Citi Student Loans customer service issue

Eligibility and Requirements

What are the eligibility requirements for Citi Student Loans?

Citi Student Loans have eligibility criteria that include being enrolled half-time in an accredited program, having a good...
Read more

Is it possible to apply for a loan while still enrolled in school?

Yes, students can apply for loans while still enrolled in school, with options available for covering tuition and related...
Read more

What factors are considered when determining loan eligibility for Citi Student Loans?

Citi Student Loans considers factors such as credit history, enrollment status in an eligible program, income, financial...
Read more

Loan Types and Features

What types of student loans does Citi offer?

Citi offers a range of student loans, including private loans for undergraduates and graduates, as well as options for...
Read more

What is the interest rate for Citi Student Loans?

Citi Student Loans provide varying interest rates based on factors such as loan type, creditworthiness, and specific terms....
Read more

Are there any fees associated with Citi Student Loans?

Citi Student Loans usually do not impose application, origination, or prepayment fees. However, there could be charges for late...
Read more

Can my interest rate change after I take out my Citi Student Loans?

Interest rates for Citi Student Loans can vary based on loan type. Variable rate loans may change over time, affecting monthly...
Read more

Repayment and Options

What are the repayment options for Citi Student Loans?

Citi Student Loans provides several repayment plans, including standard, graduated, and income-driven options, allowing...
Read more

Can I consolidate my existing student loans with Citi Student Loans?

Citi Student Loans does provide options for consolidating existing loans, combining multiple loans into one, which simplifies...
Read more

What is the grace period for Citi Student Loans?

Citi Student Loans generally provide a six-month grace period after graduation or dropping below half-time enrollment, during...
Read more

Can I request a deferment or forbearance on my Citi Student Loan payments?

Borrowers can request deferment or forbearance on their Citi Student Loans, typically due to financial hardships. Deferment...
Read more

What should I do if I can't make my payment on Citi Student Loans?

If payments on Citi Student Loans are challenging, borrowers should review their loan agreements for obligations and options...
Read more

What is the process to switch repayment plans for Citi Student Loans?

Changing repayment plans for Citi Student Loans involves assessing both your current and prospective plans, logging into your...
Read more

Are there any deferment options for Citi Student Loans?

Citi Student Loans indeed provides deferment options that let borrowers temporarily halt payments in specific situations like...
Read more

Are there any penalties for early repayment of Citi Student Loans?

Citi Student Loans typically do not charge penalties for early repayment, encouraging borrowers to pay off loans earlier to...
Read more

Support and Resources

How do I apply for income-driven repayment plans for Citi Student Loans?

Citi Student Loans provides various income-driven repayment plans. To apply, borrowers should collect income and household size...
Read more

Can I transfer my Citi Student Loans to another lender?

Refinancing is the process of moving your Citi Student Loans to another lender by taking out a new loan to pay off the existing...
Read more

What resources are available for financial education regarding student loans?

Individuals seeking financial education on student loans can access various resources, including workshops, online courses, and...
Read more

How does Citi handle billing inquiries for student loans?

Citi Student Loans has a defined process for addressing billing inquiries. Borrowers are advised to initially refer to their...
Read more

Is there any assistance for military members with Citi Student Loans?

Citi Student Loans recognizes the financial challenges military members face and often provides options like payment deferment,...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!