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How Do I Activate My Chase Credit Cards?

In a nutshell: Like other credit cards, a Chase credit card allows you to make purchases in-store and online. You can also earn rewards points that can be redeemed for travel perks or cashback. If you’ve recently been approved, your physical card should arrive by mail within 7–10 business days. Be sure to review the instructions included with your card, as they will guide you through the activation process. If you’ve misplaced those instructions, continue reading for step-by-step directions on how to activate your Chase credit card and start using it.

Introduction

Like other credit cards, a Chase credit card allows you to make purchases in-store and online. You can also earn rewards points that can be redeemed for travel perks or cashback. If you’ve recently been approved, your physical card should arrive by mail within 7–10 business days. Be sure to review the instructions included with your card, as they will guide you through the activation process. If you’ve misplaced those instructions, continue reading for step-by-step directions on how to activate your Chase credit card and start using it.

Activate Your Card Online

To activate your card, enter your credit card number and billing ZIP code. Then, click Submit and follow the on-screen prompts.

Call Customer Service

You can also activate your card by calling the 1-800 number found on the back of your card. Simply follow the automated prompts to complete the activation. Keep in mind that you will need to complete a verification process to activate your Chase credit card over the phone.

Once your credit card is activated, set up alerts to stay informed about any suspicious activity on your account. How do you set up automatic alerts? If you’re using the mobile app, tap the profile icon, go to Alerts & Messages, then select Manage Alerts and follow the on-screen prompts. If you’re on the website, go to your profile and select Alerts to set up your notifications. When you do notice suspicious activities or suddenly lose your card, you can always lock it. Just sign in to your account and tap on your card. Then, go to Account Services and hit Lock or Unlock card.

Additionally, don't forget to set up automatic payments to ensure you never miss a credit card payment. To set up automatic payments, just sign in to your account, go to Pay Card, and hit Set Up just next to Automatic Payments. You may also pay your credit card bills at a Chase bank or ATM, by mail, or Western Union.

Visit a Chase Bank

If you prefer to speak to someone at a Chase bank to help activate your card, feel free to visit a branch near you. Just use the Find a Chase branch webpage to locate the closest Chase bank. To check for nearby banks, just enter your city or ZIP code, or simply click Use My Location.

Be sure to sign the back of your card before using it for in-store purchases. It’s also a good idea to review your credit card agreement to understand your interest rates, rewards structure, and any applicable fees. Taking the time to read these details can help you maximize the benefits of your Chase credit card. Don’t forget to learn how to redeem your rewards points so you can get the most value from your purchases.

Conclusion

Once your card is activated, use it regularly to keep your account active. If your card remains unused for an extended period, Chase may choose to close the account. Your account may also be affected if you stop making full or at least minimum payments. In addition, Chase may adjust your credit limit based on changes to your credit profile. If you don’t activate your card, the account may remain open, but you may still be responsible for any applicable annual fees. Have more questions about activating your Chase credit card? Contact Customer Support for assistance.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Chase Credit Cards

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