© GetHuman Inc.

Can I exchange an item without a receipt?

Asked 5 months ago
Catherines generally has a policy regarding exchanges and returns that allows customers to exchange items even without a receipt, though this may vary by location. In many cases, customers may be able to exchange items for store credit, provided the items are still in unworn and resalable condition, and have the original tags attached. It is a good idea to present any available information, such as the order confirmation or a credit card used for the purchase, as this may assist in the exchange process. To ensure a smooth experience, customers are encouraged to check the specific store's guidelines or review the return policy on the current Catherines website, as certain conditions and time frames may apply. Each store may have its practices, so understanding those details can help clarify what to expect when exchanging items without a receipt. Happy shopping!
Answered Jul 13th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Catherines Questions

Need to call Catherines?

If you need to call Catherines customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Catherines

Catherines

Find a list of many popular Catherines questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Catherines Catherines Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!