You can change a Cathay Pacific flight in certain situations. The airline has a very clear flight change policy. A change of time, date and destination is possible but a change of name cannot be done. To reschedule your flight with Cathay Pacific Airlines, you can either do it online or through the phone.
The majority of airlines on the planet have a process through which you can make changes to your flight booking. With such cutthroat competition in the airline industry, those who do not will soon disappear. Cathay Pacific Airline flies to and from America and Asia.
The changes you can make to your flight with Cathay Pacific Airlines will typically include departure times, type of ticket or revising your itinerary. On the other hand, even when you change your itinerary, you should contact Cathay Pacific Airlines 48 hours before departure and confirm your flight details.
Cathay Pacific Flight Change Policy
You can change your flight information online through the Cathay Pacific Airlines website and in one hour you should receive your modified e-ticket. The new e-ticket itinerary will be sent to the email address the airline has on file.
The types of changes you can make to your Cathay Pacific Airlines flight also depends on where you are departing from. In some departure points, passengers can change their flights as close as three hours to departure.
You can also change the name on your flight information if you misspelled your name. a change is also possible if you want to change a tile e.g. Mr. or Dr. If you want to insert a completely new name, you will have to buy another ticket.
Passengers can change their flight information through the 'Manage my Booking' section of the website. The process can be quite hectic at times.
If you want to change your flight time or date you can do so in the following ways:
Online
1. Launch your web browser
2. Log in through the 'Manage my Booking' portion of the website
3. Enter your name and booking reference number or your e-ticket number
4. Enter your PIN or password. If you are a member of the Marco Polo Club you can log in using your membership name
5. Follow the instructions provided for changing your travel date. You should pay attention because the instructions will be determined based on whether you pay a change fee. The change fee is determined by your original ticket and the change you make.
Phone
1. Call Cathay Airlines customer support and ask them about what options you have to change your flight. You can find the number on the Cathay Pacific website. A shorter process would be to visit GetHuman and find out if the line is open and the current hold time on the line.
2. Ask them to provide to provide booking time and information about a flight
3. Provide the e-ticket number or booking reference number when prompted.
4. Follow the instruction provided especially as it pertains to paying the ticket change fee.
Getting a Refund
If you change a ticket to one that is much cheaper with Cathay Pacific Airlines, you may get a refund. Only when you change the time and date of your flight online are you eligible for a refund. In such a case, the difference will be refunded to the credit card or payment platform used to pay for the ticket.
If you used a credit card to pay for your Cathay Pacific Ticket, it usually takes about seven business days for the balance to appear on your credit card statement. For other payment platforms such as bank transfer, PayPal and cash, it can take as long as 20 days.
If you have issues changing your flight information or getting a refund simply contact customer support. They also have an online help desk which you can utilize in case the phones are not available.
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