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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order is placed on Carlosshoes.com, it typically enters the processing stage very quickly. This means that changes or cancellations may not always be possible. However, if a customer needs to cancel or modify an order, it is advisable to act swiftly. The best course of action is to check the order details on the website and see if there are options available for changes or cancellations. If the order has already been processed or shipped, it may be necessary to follow the return policy in order to handle any unwanted items. The website provides comprehensive information about the return process as well. Keep in mind that timing is essential in these situations, so reviewing the order confirmation and relevant policies on the current web page can be very helpful in determining the next steps.
Answered Oct 3rd 2025

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