Burlington Coat Factory Customer FAQ
Top Answers & How-to Guides
What is Burlington Coat Factory's Phone Number?
The question we are asked most often is about how to talk to Burlington Coat Factory customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Can I cancel or change my order?
Yes, you can cancel or change your order. Burlington Coat Factory understands that circumstances may change or you may have second...
Ask any question you have about Burlington Coat Factory customer service, get an answer now.
Store Locator
How can I find a store near me?
To find a store near you, you can use the store locator tool on our website. Simply enter your zip code or city/state to view a list...
Return Policy
What is the return policy?
At Burlington Coat Factory, our return policy aims to provide utmost customer satisfaction. We understand that sometimes a purchase...
Order Tracking
Can I track my order?
Yes, you can easily track your order at Burlington Coat Factory. Once your order has been shipped, you will receive a confirmation...
Payment Methods
What payment methods are accepted?
Burlington Coat Factory accepts various payment methods for customer convenience. Customers can choose to pay with major credit cards...
Gift Cards
Do you offer gift cards?
Yes, we offer gift cards at Burlington Coat Factory. These gift cards are a perfect option for any occasion, whether it's a birthday,...
Loyalty Program
Is there a loyalty program?
Yes, Burlington Coat Factory offers a loyalty program called "Burlington Rewards." By becoming a member, you can earn points on your...
Order Changes
Can I cancel or change my order?
Yes, you can cancel or change your order. Burlington Coat Factory understands that circumstances may change or you may have second...
Help me with my Burlington Coat Factory customer service issue
Ask any question you have about Burlington Coat Factory customer service. We will do our best to get you answers right away.