In a nutshell: If you've made a reservation on Booking.com and need a refund, follow these steps: Visit the Booking.com website, locate the "Support" section,
If you're facing a situation where you made a reservation on Booking.com and need to request a refund, you may be stressed about how to even do it. Getting more information is simple so you know what to do next.
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Go to the Booking.com homepage.
Scroll down on the Booking.com homepage until you get to the "Support" section. Click on the down-pointing arrow.
Under "Support," you'll see "Manage your trips." Click on this link.
Scroll down until you find the "Frequently asked questions" Section
Under "Frequently asked questions," there are multiple types of bookings, including "Stays," "Car rentals," "Flights," and "Airport Taxis." Choose your type of booking and click on that section.
If the section pertaining to your type of booking doesn't give you the answers you need regarding getting a refund, move onto the next step.
If you were unable to find the answers you need, contacting Booking.com customer support can be a good option. They're available 24/7, making it easy to reach a customer service representative who can give you the answers you need about how to get a refund for your specific trip and if you qualify.
Booking.com makes it easy to learn more about how to get a refund and if your reservation qualifies. Considering the several types of reservations available, contacting their customer service team can be your best option. You'll be able to get answers specific to your particular booking, whether it’s refundable or non-refundable. Their 24/7 customer service line significantly simplifies the ability to get answers as you can call on your time rather than during set hours.
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