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Bonobos Customer FAQ

Top Answers & How-to Guides

What is Bonobos's Phone Number?

The question we are asked most often is about how to talk to Bonobos customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any ongoing promotions or discounts at Bonobos?

At Bonobos, we frequently offer ongoing promotions and discounts to our customers. These promotions may vary from time to time, so...
Ask any question you have about Bonobos customer service, get an answer now.
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Recent Bonobos Customer Questions

I initiated an exchange but do not know what to do from here

After initiating an exchange, you should receive instructions via email on how to proceed. This typically includes details on shipping your item back and receiving your new item. Make sure to follow those instructions closely to ensure a smooth exchange process. If you haven't received an email, check your spam folder.
Asked Oct 9, 2024 10:31 PM

Help me with my Bonobos customer service issue

About Bonobos

What is Bonobos?

Bonobos is a men's clothing brand that offers a modern and tailored approach to fashion. Founded in 2007, Bonobos aims to provide men...
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Sizing Information

How does Bonobos sizing work?

At Bonobos, we strive to provide the perfect fit for every customer. Our sizing system is based on individual body measurements rather...
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Return Policy

What is the return policy for Bonobos?

The return policy for Bonobos is simple and hassle-free. If you are not completely satisfied with your purchase, you can return it...
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Order Processing

How long does it take to receive my order?

At Bonobos, we strive to deliver your order as quickly as possible. The estimated delivery time for your order varies depending on...
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Order Tracking

Can I track my order?

Yes, you can track your order on Bonobos. Once your order has been shipped, you will receive a confirmation email with a tracking number....
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Payment Methods

What payment methods does Bonobos accept?

Bonobos accepts various payment methods to provide convenience and flexibility for customers. We accept all major credit cards, including...
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Shipping

Does Bonobos offer international shipping?

Yes, Bonobos offers international shipping. They provide worldwide shipping to over 100 countries. Customers can easily place orders...
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Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order with Bonobos as long as it has not already been dispatched for shipping. To cancel or make...
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Referral Program

What is the Bonobos referral program?

The Bonobos referral program is a way for customers to earn rewards by referring their friends to shop at Bonobos. When you refer a...
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Retail Stores

Does Bonobos have physical retail stores?

Yes, Bonobos has physical retail stores called Guideshops. Guideshops provide a unique shopping experience by offering personalized...
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Promotions

Are there any ongoing promotions or discounts at Bonobos?

At Bonobos, we frequently offer ongoing promotions and discounts to our customers. These promotions may vary from time to time, so...
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Bonobos issues reported to GetHuman
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