What should I do if I have a fit issue with my purchase from Bonobos?
Asked 4 months ago
If there is a fit issue with a purchase from Bonobos, it is important to start by checking the company's sizing guide, which can typically be found on their website. This guide provides detailed measurements that may help determine the best size for future purchases. Additionally, Bonobos often offers a variety of fits, such as slim, tailored, or standard, which can also affect comfort and appearance.
If the fit issue is with an item currently owned, Bonobos usually has a return or exchange policy that allows customers to return items that did not meet their expectations, including those related to fit. Customers can typically initiate a return or exchange through the website. Preparing the item for return involves ensuring that it is unworn and in original packaging, if possible.
For specific concerns or to process the return, customers may refer to the assistance or support section of the website, where there is often information about returns and exchanges. This section may also provide further guidance on how to handle fit issues.
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