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What is Bonobos’ return policy for unwanted gifts?

Asked 4 months ago
Bonobos has a customer-friendly return policy that accommodates unwanted gifts. If a recipient receives a gift that they would like to return, they can typically do so within thirty days of receiving the item. The gift must be in its original condition, unworn, unwashed, and with the original tags attached. It is important to note that the original receipt or gift receipt is usually required for processing the return. If the recipient does not have a receipt, Bonobos may still accommodate the return but will likely issue store credit in the form of a gift card, rather than a refund to the original purchaser. To ensure a smooth return process, it is advisable for individuals returning unwanted gifts to check Bonobos' official website for specific details related to return procedures, including information on print-at-home return labels or any necessary steps to follow. Additionally, if the gift was purchased through a third-party retailer, it may be important to refer to that retailer's return policy for guidance. Overall, Bonobos aims to make returns as hassle-free as possible for its customers.
Answered Aug 9th 2025

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