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BlindsExpress Customer FAQ

Top Answers & How-to Guides

What is BlindsExpress's Phone Number?

The question we are asked most often is about how to talk to BlindsExpress customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent BlindsExpress Customer Questions

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Measuring and Ordering

How do I measure my windows for blinds?

To measure windows for blinds, one should use a metal tape measure. For inside mounts, measure width and height at three points...
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What types of blinds do you sell?

BlindsExpress offers a diverse range of blinds, including horizontal blinds, vertical blinds, roller shades, cellular shades,...
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Can I order custom-sized blinds?

BlindsExpress provides a range of customizable blinds to accommodate various window sizes. Customers can specify measurements...
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Installation and Safety

Do you offer installation services?

BlindsExpress does not offer installation services but provides products designed for easy customer installation. Clear...
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Are your blinds child-safe?

BlindsExpress provides a range of window treatments designed with child safety as a priority. Their options include cordless...
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Policies and Payments

What is the return policy for blinds?

The return policy for blinds may differ depending on the product and BlindsExpress's terms. Typically, returns can be initiated...
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Do you offer any warranty on your blinds?

BlindsExpress typically provides warranties on their blinds, covering manufacturing defects for a set period. The specifics can...
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What payment methods do you accept?

BlindsExpress accepts various payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Do you offer any discounts or promotions?

BlindsExpress regularly features a range of discounts and promotional offers for its customers, including seasonal sales and...
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Shipping and Tracking

Can I track my order online?

Yes, customers can track their orders online through BlindsExpress. An email with a tracking number and link is sent upon...
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How long does shipping typically take?

Shipping times with BlindsExpress usually range from five to seven business days for standard orders in the contiguous United...
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What if my blinds arrive damaged or defective?

If blinds from BlindsExpress arrive defective or damaged, customers should inspect them immediately for issues. Clear photos...
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