What should I do if Bitdefender detects a false positive?

If Bitdefender detects a false positive, it is important to take a few steps to address the situation. First, one should verify whether the detected item is indeed a false positive. This can be done by researching the specific file or program online to see if others have reported similar experiences. It is also beneficial to check the authenticity and safety of the item with reputable sources. If it is confirmed that the detection is a false positive, the next step is to submit the file or program to Bitdefender for analysis. Bitdefender provides a mechanism for users to send files that they believe have been incorrectly identified as threats. Submitting the item helps improve the accuracy of the software’s detection algorithms for future users. Additionally, it may be necessary to create an exception for the detected item within Bitdefender, allowing it to run without interference. This can typically be done through the settings menu where users can manage exceptions. Lastly, for specific instructions or assistance, users may want to look for contact information or help guides on the official Bitdefender website.