This article discusses the steps consumers need to take when they've received the wrong order from Birchbox. It shares specific information to have on hand before filling out a request form. It also suggests reaching out to Birchbox for assistance.
Birchbox is a popular monthly subscription service. Based out of New York City, Birchbox sends monthly boxes out to its subscribers. These boxes contain beauty and grooming items. If you received the wrong order from Birchbox, you can get this issue resolved by following a few easy steps. If you need assistance or have any questions during this process, reach out to Birchbox.
If you received the wrong order from Birchbox, you'll want to reach out to let them know. As soon as they hear from you, they can start the necessary process to make your order right. It's important to note that you'll need the email address that's associated with your Birchbox account, the brand names and types of items you ordered, and a photo of the box you received. This information will greatly assist Birchbox in correcting this error for you.
1. Go to Birchbox.com.
2. At the bottom of the Home Page, you'll see Help and Contact on the left.
3. Click Help and Contact.
4. Once you're on this page, scroll to the bottom where you'll see Contact Us in the middle section.
5. Click on Contact Us.
5. You'll now see Submit a Request which, once you complete this form, will get the information to Birchbox that's needed to correct your problem. You can fill out this form using the email address you used to sign up with your Birchbox monthly subscription, the brand names as well as the items you expected in your order and a photo of the order you received.
6. Once you submit this form, you simply need to wait to hear back from Birchbox.
If you need help with these steps, contact Birchbox.
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