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Biotherm Customer FAQ

Top Answers & How-to Guides

What is Biotherm's Phone Number?

The question we are asked most often is about how to talk to Biotherm customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Biotherm have any retail stores?

Yes, Biotherm has retail stores worldwide. Our brand understands the importance of experiencing our products firsthand and providing...
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About Biotherm

What is Biotherm?

Biotherm is a renowned skincare brand that specializes in creating innovative and effective products using biotechnology and natural...
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Purchase Information

Where can I purchase Biotherm products?

You can purchase Biotherm products from various sources. One option is to visit their official website, where you can explore their...
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Product Range

What types of products does Biotherm offer?

Biotherm offers a wide range of skincare products designed to enhance and nourish the skin. Their product line includes cleansers,...
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Animal Testing

Are Biotherm products tested on animals?

No, Biotherm products are not tested on animals. Biotherm is committed to ethical and cruelty-free practices and firmly opposes animal...
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Guarantee Policy

Does Biotherm offer a money-back guarantee?

Yes, Biotherm offers a money-back guarantee for their products. If a customer is not completely satisfied with their purchase, they...
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Skin Sensitivity

Can I use Biotherm products if I have sensitive skin?

Yes, Biotherm products are suitable for individuals with sensitive skin. Our products are formulated with carefully selected ingredients...
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Ingredients

What ingredients are used in Biotherm products?

Biotherm products are formulated with a wide range of carefully selected ingredients to deliver effective and skin-friendly solutions....
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Skin Types

Are Biotherm products suitable for all skin types?

Yes, Biotherm products are designed to cater to a wide range of skin types. Whether you have dry, oily, combination, or sensitive skin,...
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Shipping

Does Biotherm offer international shipping?

Yes, Biotherm offers international shipping. Customers from around the world can enjoy Biotherm's products and have them shipped to...
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Returns and Exchanges

Can I return or exchange a Biotherm product?

Yes, Biotherm allows for returns or exchanges of their products. If you are not satisfied with your purchase or have received a damaged...
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Store Presence

Does Biotherm have any retail stores?

Yes, Biotherm has retail stores worldwide. Our brand understands the importance of experiencing our products firsthand and providing...
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Help me with my Biotherm customer service issue

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