Biotherm Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Biotherm?
Q:
Does Biotherm offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 89 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Biotherm below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Biotherm phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2
What are the hours and when should I call?
Biotherm operates the call center for this 888-246-8437 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Biotherm call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Biotherm phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Biotherm staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Biotherm is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
The best time to call Biotherm
In summation, the best day to call Biotherm is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Biotherm staffs the call center well on Thursday.
Why Customers Call Biotherm
If you have time to do a bit of reading before you call Biotherm, we recommend you read over some of our problem-specific articles.
What is Biotherm?
Biotherm is a renowned skincare brand that specializes in creating innovative and effective products using biotechnology and natural ingredients. With a history of over 60 years, Biotherm combines the expertise of biologists and innovative technologies to develop skincare solutions that enhance skin's health and vitality. Their product range encompasses a variety of categories, including face care, body care, and sun protection. Biotherm focuses on harnessing the power of aquatic ingredients, such as thermal plankton, to improve skin's hydration, radiance, and overall condition. This brand is dedicated to providing high-quality, scientifically proven skincare solutions that cater to different skin concerns, helping individuals achieve healthier-looking skin. From moisturizers to serums and cleansers, Biotherm offers a comprehensive range of skincare products suitable for various skin types and needs.
Are Biotherm products tested on animals?
No, Biotherm products are not tested on animals. Biotherm is committed to ethical and cruelty-free practices and firmly opposes animal testing. As a brand, Biotherm values the well-being of animals and believes in the use of alternative testing methods. They rely on in vitro testing, computer modeling, and human volunteers to ensure the safety and efficacy of their products. This commitment to animal welfare is reflected in Biotherm's adherence to strict regulations and standards set by international authorities. By choosing Biotherm products, customers can confidently enjoy high-quality skincare without any concerns about animal testing.
What ingredients are used in Biotherm products?
Biotherm products are formulated with a wide range of carefully selected ingredients to deliver effective and skin-friendly solutions. The brand prioritizes using natural key ingredients derived from aquatic sources, such as Life Plankton™, a unique micro-organism with powerful regenerative properties. Other natural marine ingredients like seaweed and seawater are also commonly used, as they are rich in minerals and nutrients beneficial for the skin. Biotherm products integrate cutting-edge biotechnology with potent natural extracts to achieve optimal effectiveness. Additionally, Biotherm is committed to ensuring product safety and efficacy, adhering to stringent standards and regulations. All ingredients used in Biotherm products are thoroughly researched, with a focus on skin compatibility, sustainability, and respecting the environment.
Top Biotherm customer service problems
Click the link above to get answers to just about any Biotherm customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Biotherm's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Biotherm agent. This phone number is Biotherm's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-246-8437 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Biotherm first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Biotherm has 1 phone number. It's not always clear what is the best way to talk to Biotherm representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Biotherm. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Biotherm. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.