Does Biotherm offer a money-back guarantee?

Yes, Biotherm offers a money-back guarantee for their products. If a customer is not completely satisfied with their purchase, they can return the unused portion within 30 days of purchase and receive a full refund. To initiate the return process, customers can contact Biotherm's customer service team via phone or email. The refund will be issued using the original payment method, and customers can expect the refund to be processed within a reasonable timeframe. However, it is important to note that Biotherm's money-back guarantee applies only to products purchased directly from their official website or authorized retailers. It does not cover products bought from unauthorized resellers or third-party websites.