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Better World Books Customer FAQ

Top Answers & How-to Guides

What is Better World Books's Phone Number?

The question we are asked most often is about how to talk to Better World Books customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods does Better World Books accept?

Better World Books accepts various payment methods, including major credit cards like Visa, Mastercard, American Express,...

Do I need an account to place an order?

Customers can order from Better World Books without an account, offering a swift checkout option. However, having an account...
Ask any question you have about Better World Books customer service, get an answer now.

Recent Better World Books Customer Questions

Hi! Why isn't Serbia in your list of countries for shipping anymore? I am from Serbia and I was your satisfied customer up until now. Why did you stop shipping to Serbia?

We're really sorry to learn about your dissatisfaction. Please understand that our international shipping coverage is subject to change based on various factors such as customs regulations, carrier availability, or other logistical reasons. Unfortunately, we can't share specific details on why Serbia was removed from the shipping list, as it involves complex business and operational decisions. We're continuously working on expanding our coverage, and we sincerely hope to restore shipping services to Serbia in the future. We truly appreciate your understanding and patience.
Asked Mar 15, 2024 12:44 PM

Help me with my Better World Books customer service issue

Order Management

How Do I Change My Shipping Address on My Better World Books Order?

Better World Books is an online store where you can buy new and used books. It has a variety of books to choose from and they...

How Do I Cancel My Better World Books Order?

If you purchased the wrong books from Better World Books, the cancellation process is rather easy, involving a single online...

How Can I Track My Better World Books Order?

Customers who order from Better World Books can track their packages through the website. Log in to your account or check the...

What is the estimated delivery time for my order?

Delivery times for orders from Better World Books vary based on shipping method, destination, and item availability. Standard...

Payments and Accounts

What payment methods does Better World Books accept?

Better World Books accepts various payment methods, including major credit cards like Visa, Mastercard, American Express,...

Do I need an account to place an order?

Customers can order from Better World Books without an account, offering a swift checkout option. However, having an account...

Is there a membership or subscription fee for Better World Books?

Better World Books does not charge any membership or subscription fees. Customers can shop without signing up and may create an...

Are gift cards available for purchase on Better World Books?

Yes, Better World Books offers gift cards on their website, allowing customers to share the joy of reading. These cards are...

Returns and Satisfaction

Can I return a book if I'm not satisfied with it?

Better World Books allows returns if customers are unsatisfied, typically requiring initiation within about thirty days. A full...

What is the return policy for international orders?

Better World Books has a return policy for international orders that allows returns within thirty days if items are in original...

Book Programs and Sales

Can I sell my used books to Better World Books?

Individuals can sell their used books to Better World Books by providing the ISBN on their website to check eligibility. If...

Are eBooks available on Better World Books?

Yes, Better World Books provides a variety of eBooks alongside physical books, allowing customers to read on various devices....

What is the Better World Books Book for Book™ program?

The Better World Books Book for Book™ program supports global literacy by donating a book for every book sold. This initiative...
We look to the Better World Books issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Better World Books issues reported to GetHuman
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