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Benji Frank Customer FAQ

Top Answers & How-to Guides

What is Benji Frank's Phone Number?

The question we are asked most often is about how to talk to Benji Frank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a loyalty program?

Yes, we have a loyalty program at Benji Frank called "Frank Rewards." It's our way of showing appreciation to our valued customers....
Ask any question you have about Benji Frank customer service, get an answer now.
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Orders and Shipping

How do I place an order?

To place an order with Benji Frank, simply visit our website and browse our selection of products. Once you have chosen the items you...
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How can I cancel or change my order?

To cancel or change your order, please reach out to our customer service team as soon as possible. Make sure to provide your order...
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Can I track my order?

Yes, you can easily track your order with Benji Frank. Once your order has been processed and shipped, you will receive a confirmation...
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Do you offer international shipping?

Yes, Benji Frank offers international shipping to customers worldwide. We understand that our products have a global appeal, and we...
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What is your shipping policy?

Our shipping policy at Benji Frank is designed to ensure a seamless and efficient delivery process for our valued customers. We offer...
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Promotions and Discounts

How do I use a promo code?

To use a promo code on our website, simply enter the code at checkout in the designated promo code box. Make sure to apply the code...
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Payment Methods

What payment methods do you accept?

At Benji Frank, we strive to make your shopping experience as convenient as possible. Therefore, we accept various payment methods...
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Returns and Exchanges

What is your return policy?

At Benji Frank, we strive for customer satisfaction and offer a hassle-free return policy. If you are unsatisfied with your purchase,...
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Product Information

What is the warranty on your products?

The warranty on our products at Benji Frank provides coverage for one year from the date of purchase. We stand behind the quality and...
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Can I order prescription glasses?

Yes, you can order prescription glasses from Benji Frank. We understand the importance of clear vision and offer a wide range of stylish...
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Additional Services

Do you offer gift wrapping services?

Yes, at Benji Frank, we are pleased to offer gift wrapping services for your convenience. Whether you are purchasing a product as a...
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Customer Benefits

Do you have a loyalty program?

Yes, we have a loyalty program at Benji Frank called "Frank Rewards." It's our way of showing appreciation to our valued customers....
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Help me with my Benji Frank customer service issue

Ask any question you have about Benji Frank customer service. We will do our best to get you answers right away.
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