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Benji Frank Customer FAQ

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What is Benji Frank's Phone Number?

The question we are asked most often is about how to talk to Benji Frank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Benji Frank Customer Questions

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Ordering and Payments

How do I place an order?

To place an order with Benji Frank, visit the official website to browse products. Select items, add them to your cart, and...
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How can I cancel or change my order?

To cancel or change an order with Benji Frank, one should act quickly as there are specific policies for modifications. It is...
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How do I use a promo code?

Using a promo code with Benji Frank is easy. Simply add items to your cart, go to checkout, and enter the code in the...
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What payment methods do you accept?

Benji Frank accepts a range of payment methods, including major credit and debit cards like Visa and American Express, as well...
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Can I track my order?

Customers can track their orders with Benji Frank by using a provided tracking number after shipment. This number allows...
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Shipping and Returns

What is your return policy?

Benji Frank has a considerate return policy that allows item returns typically within thirty days if the products are unused...
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Do you offer international shipping?

Benji Frank generally offers international shipping options for customers outside the domestic market, with specifics varying...
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What is the warranty on your products?

Benji Frank provides a warranty that generally covers defects in materials and workmanship, with duration varying by product....
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What is your shipping policy?

Benji Frank's shipping policy accommodates various needs, with domestic and international options differing in terms, rates,...
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Additional Services

Do you offer gift wrapping services?

While Benji Frank offers a range of stylish products, information on gift wrapping services may not be easily found on every...
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Can I order prescription glasses?

Benji Frank specializes in fashion items like apparel and accessories, not prescription glasses. For eyewear, consider visiting...
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Do you have a loyalty program?

Currently, Benji Frank does not have a loyalty program, but they feature a variety of stylish products. Customers should...
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