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How do I cancel a recurring bill payment with Bank of America?

Nov 13, 2023

How to Schedule a Bill Payment

Download the mobile banking app to schedule future bill payments conveniently. Below are the detailed steps to schedule a bill payment:

  1. To get started, log in to the app and tap Pay & Transfer. 
  2. Tap Pay Bills and select Go to Bill Pay. 
  3. If you already have payees added, just select the bill you'd like to settle and tap Pay. 
  4. Tap Pay From and choose the account you'd want to use for payment. Tap Amount and specify or select a payment amount. 
  5. Tap Deliver By date and set up recurring payments for the same amount. Tap Frequency to select from the drop-down menu the frequency of the payments. You may also add an optional note.
  6. Confirm the payment and tap Pay. 

Customers can email or print the payment information or save a copy before clicking Done. Go to your Activity tab to view your scheduled payment. The money only comes out of your account during the scheduled bill payment. 

How to Add Payees to Bill Pay 

With Bill Pay, you can make payments to almost anyone. However, you'll have to add them first. Follow the steps below:

  1. Log in to the mobile app and tap Pay & Transfer. 
  2. Tap Pay Bills and then go to Bill Pay. 
  3. Select Add Payee.
  4. Under who to add, select a person or a company. 
  5. Enter the company name you'd like to add as a payee and click Search. There's no need to enter more information if the company is on the list. 
  6. Enter the account information if the company isn't on the list — type in the address and other required information.
  7. Tap Save and click Done. 

Use Erica, a Virtual Financial Assistant 

Erica is a virtual financial assistant available around the clock. With Erica, you'll be able to check your balances, replace lost or stolen cards, get access to account numbers, manage your payments or set up custom alerts. You can also chat with Erica if you have more questions about your account with Bank of America. For other concerns, please don't hesitate to get in touch with Bank of America's Customer Support. 

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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Bank of America

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Schedule a bill payment
Mobile banking app
Schedule future bill payments
Log in to the app
Pay and transfer
Pay bills
Set up recurring payments
Confirm the payment
Add payees to bill pay
Virtual financial assistant
Bank of America customer support

Paying Your Telecom Too Much?

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Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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