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Aviva Customer FAQ

Top Answers & How-to Guides

What is Aviva's Phone Number?

The question we are asked most often is about how to talk to Aviva customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is roadside assistance included in Aviva car insurance policies?

Yes, roadside assistance is included in Aviva car insurance policies. Aviva understands that unexpected breakdowns and accidents can...
Ask any question you have about Aviva customer service, get an answer now.
Contact Aviva customer service

Insurance Products

What insurance products does Aviva offer?

Aviva offers a wide range of insurance products to cater to individuals and businesses alike. For personal insurance, Aviva provides...
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Policy Management

Can I manage my policy online?

Yes, Aviva provides an online platform where policyholders can easily manage their policies. With Aviva's user-friendly online portal,...
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Payment Options

What payment options are available for Aviva policies?

Aviva offers multiple payment options to suit its customers' needs. Policyholders can choose to pay their premiums annually, semi-annually,...
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Medical Information

Do I need to provide medical information for Aviva health insurance?

Yes, you may need to provide medical information when applying for Aviva health insurance. The extent of medical information required...
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Discounts

What discounts are available for Aviva customers?

At Aviva, we offer various discounts to reward our valued customers. We understand the importance of saving money while providing exceptional...
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Additional Coverage

Can I add additional coverage to my existing Aviva policy?

Yes, Aviva allows you to add additional coverage to your existing policy. Aviva offers a range of optional coverage options that can...
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Claims Process

What is the claims process for Aviva auto insurance?

The claims process for Aviva auto insurance is simple and efficient. If you need to make a claim, you can do so either online or by...
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Roadside Assistance

Is roadside assistance included in Aviva car insurance policies?

Yes, roadside assistance is included in Aviva car insurance policies. Aviva understands that unexpected breakdowns and accidents can...
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Help me with my Aviva customer service issue

Ask any question you have about Aviva customer service. We will do our best to get you answers right away.
We look to the Aviva issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Aviva issues reported to GetHuman
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