You can return almost anything you purchased from Asda for a refund, no questions asked, if you make the return within 30 days after the purchase date. You have longer if the item was damaged. You start the return process online, and ultimately bring the returned items to the store yourself or mail them to the company.
You can order a lot of different things from Asda. If something you got from Asda was damaged or not what you expected, you need to learn how to return it and, hopefully, get a refund. Keep reading to learn how.
You can return any Asda purchase for a refund for any reason if you make the return within 30 days of purchase. If the item you are returning is broken or not what was described, you have a year to make the return. You should include the receipt along with your return as proof of purchase. You cannot get a refund for electrical products without a receipt. Music and video games can only be exchanged for equivalent items. You must return your product either to the store you purchased it from or to any Asda Superstore, Asda Living Store, or Asda Supermarket. The only items you can return to Asda Petrol Filling Stations are items you purchased there.
To return your Asda purchase, follow these instructions:
In most cases, your refund will be issued immediately.
If you can't take your return to an Asda store yourself, you can mail it to the following address:
Asda & George Online Returns Dept
Clipper Logistics
Broughton Industrial Estate
Newark
NG22 9LD
Your refund will be issued after Asda receives and processes your return.
If you need any assistance or have questions, you can reach an Asda representative through the company's help forum or by phone.
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