How Do I Return an Item to Am-Autoparts?

If your AM Autoparts purchase was defective or broken on arrival, or if you were sent the wrong part, you need to learn how to make a return to AM Autoparts. Many returns qualify for a refund. You can initiate the return online, though it will be completed via email.

AM Autoparts is a popular online auto parts store. However, because you buy the parts sight unseen and have them shipped to you, you might sometimes need to return one or more parts you bought so you can try something different. Read on to find out how.

AM Autoparts' Return and Refund Policy

All purchases made with AM Auoparts are warrantied for 60 days after the date of purchase. To be eligible for a refund, the parts must be in saleable, like-new condition. However, if the reason for the return is that the part was sent to you in a broken or defective condition, contact AM Autoparts' customer service. A representative can walk you through the return process for that situation. Note that AM Autoparts' warranty only covers the cost of the parts themselves. The company is not liable for installation costs or fees.

Making a Return to AM Autoparts


To return a purchase to AM Autoparts, just follow this procedure:

  1. Go to AM Autoparts' web page.
  2. Click on the Login button at the top of the page.
  3. Sign in to your account.
  4. Scroll to the bottom of the screen.
  5. Click on the Return a Part link.
  6. Enter your email address in the email text field.
  7. Enter your zip code in the zip code text field.
  8. Click on the Submit button. An email will be sent to you with instructions for making the return.

If your return qualifies for a refund, a refund will be made to the same account you made the purchase with.

Need Help?

If you need any help making the return or need to know if your return qualifies for a refund, contact AM Autoparts' customer service. As part of the company's efforts to keep prices low, there is no phone line or live chat option. Your only choice is communication via email.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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