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Aeropostale Customer FAQ

Top Answers & How-to Guides

What is Aeropostale's Phone Number?

The question we are asked most often is about how to talk to Aeropostale customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a size guide for your clothing?

Yes, we have a size guide available for our clothing. We understand the importance of finding the right fit and want to ensure that...
Ask any question you have about Aeropostale customer service, get an answer now.
Contact Aeropostale customer service

Order Management

How Do I Track My Aeropostale Order?

If you bought something from Aéropostale, you can usually track the order so that you can be home when it is delivered. It's easy to...
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Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but only if it hasn't been processed for shipment. We strive to...
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Returns and Exchanges

What is Aeropostale's return policy?

Aeropostale has a customer-friendly return policy to ensure utmost satisfaction. Customers can return unworn and unwashed merchandise...
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Shipping and Delivery

How long does it take for my order to be delivered?

At Aeropostale, we understand the excitement of receiving your order promptly. The delivery time for your order depends on various...
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Do you offer international shipping?

Yes, we offer international shipping services to various countries around the world. At Aeropostale, we understand the desire for our...
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Payment Methods

What payment methods does Aeropostale accept?

Aeropostale accepts multiple payment methods to offer convenience to its customers. You can make a purchase using major credit cards...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase at Aeropostale. Gift cards make the perfect present for any occasion, allowing the recipient...
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Sizing Information

Do you have a size guide for your clothing?

Yes, we have a size guide available for our clothing. We understand the importance of finding the right fit and want to ensure that...
Read more

Help me with my Aeropostale customer service issue

Ask any question you have about Aeropostale customer service. We will do our best to get you answers right away.
We look to the Aeropostale issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Aeropostale issues reported to GetHuman
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