Aeropostale has a customer-friendly return policy that allows items to be returned within thirty days of purchase. To qualify for a return, the items must be in their original condition, meaning they should be unworn, unwashed, and with all tags still attached. This policy applies to both in-store and online purchases. For online returns, customers typically receive a prepaid return label to facilitate the process, and it is advisable to package the items securely to avoid any damage during transit.
Additionally, certain items may have specific return conditions, such as swimwear or jewelry, which may need to be returned with hygienic stickers still intact to be eligible for a refund. Aeropostale offers exchanges as well, so customers can easily swap a purchased item for another in a different size or color if needed.
To ensure a smooth return experience, it is always a good idea to review the latest return policy details on Aeropostale's website, as policies may vary with promotions or seasonal changes. Customers should also keep their purchase receipts to streamline the return process.
If you need to call Aeropostale customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular Aeropostale questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.