Sometimes changing your credit card information in your online account can be a daunting task. That's why GetHuman provides simple guides, just like the one above. We also connect customers of big companies such as AOL to enable them to share the ways of communicating with customer care agents. That way, you have the option of fixing your service issue on your own and getting help whenever you need it.
In the world today, being in contact with the online platform is important. That's because most businesses have shifted operations online. Whether you're looking for a job, managing your business page, or updating your account information, you may have to access the internet via telecommunication gadgets. So companies such as AOL exist to make lives easier.
AOL is an American online service and web portal provider, and Verizon Media markets the brand. It's among the early pioneers of the internet during the mid-'90s that originally provided a dial-up service, email, instant messaging, and web portal. It later expanded after purchasing Netscape and incorporated web browser services.
As a subsidiary of Verizon Communications, AOL has a platform to deliver telecommunication services. And with internet provision, its clients can easily key their credit card information in their accounts to instantly pay for the online services they need and use. Sometimes, you may change your credit card and therefore have to update your information in your account. Here's how to go about the process.
Go online
Before beginning the process, you should have handy your AOL online account's username and password. To change your credit card number:
The simple guide above can help you to edit your credit card information on your own. But what if you can't manage even after following the steps? Or what if you need further assistance? AOL customers have the option of contacting the customer care department to get assistance in solving service issues. Below are some ways you can use to reach out to AOL's representatives.
Phone call
Through AOL's toll-free phone number, customers can get in touch with the company's agents. During the call, you can explain your problem and get the assistance you need. The staff member may require your account information to trace it easily and also verify your identity.
Live chat
You can also live chat with a service rep to air out your concerns. The agents operating the chat windows usually help customers to solve problems in real-time. Additionally, you will have a written record of the conversation to be useful in the future.
Help desk
AOL features a customer FAQ, forum, and online help desk where clients can seek service problems. On the page, you can navigate the help topics present and then select one that attempts to address your issue. A member of the customer care team will communicate with you via chat and provide solutions.
GetHuman has been working for over 10 years on sourcing information about big organizations like AOL in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Credit Card Number on AOL? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.