What Should I Do When 7-11 Delivery by Usps Is Missing?

You've ordered an item or gift card from 7-Eleven to be delivered to you via USPS but the item never arrives. What should you do when your delivery is missing? You can find out more about products and shipping by calling 7-Eleven customer support, and below are steps you can take to locate your missing item.

What You Should Do First

When your 7-Eleven delivery goes missing, there are some things you can do, including the following:

1. Check around your home to see if the delivery package was placed somewhere other than your front door. Check around outdoor furniture, shrubs or other items where the person could have placed the package.
2. If you ordered a gift card, check your mail to make sure it wasn't delivered in unmarked packaging. Many cards, such as debit or credit cards, are sent in plain envelopes to make them look less conspicuous.
3. Ask a neighbor if they received the package by mistake or took it in for safekeeping.
4. Check with other members of your household to see if they took the package inside your home before you arrived.
5. Wait a couple of days to see if the delivery arrives. Sometimes the post office will mark a package delivered before it is actually placed at your home.
6. Check any ring-cam or outdoor security camera footage to see if someone took the package or mail from your home or mailbox.

Next Steps

Once you've confirmed the package either never arrived or arrived and was then stolen, take the following steps:

1. Contact 7-Eleven customer support and report the item as lost or stolen and request a replacement. Provide proof of purchase and other documentation to support your claim.
2. Submit a request to USPS to track the package and see if it was delivered to the wrong address or is still in transit. Provide the tracking number you received in your shipping confirmation email.
3. If you have evidence the package was stolen, contact law enforcement and file a report to try to recover the stolen property. Provide law enforcement with your proof of purchase, security camera footage and other supporting evidence.
   

When your delivery doesn't arrive or is stolen, it can be very frustrating, but you do have options to correct the matter. For more information or assistance with deliveries, call 7-Eleven customer support .