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1-800-FLOWERS.COM Customer FAQ

Top Answers & How-to Guides

What is 1-800-FLOWERS.COM's Phone Number?

The question we are asked most often is about how to talk to 1-800-FLOWERS.COM customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I include a personal message with my order?

Yes, absolutely! At 1-800-FLOWERS.COM, we understand the importance of adding a personal touch to your order. That's why we offer the...
Ask any question you have about 1-800-FLOWERS.COM customer service, get an answer now.
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Order Tracking

How Do I Track My 1-800-Flowers Order?

This Gethuman guide walks 1-800-Flowers customers through tracking their gift and explains some benefits of creating an account, including...
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Return Policy

What is the 1-800-Flowers return policy?

The 1-800-Flowers return policy ensures customer satisfaction. If for any reason you are not fully delighted with your purchase, please...
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Customization

Can I customize my flower arrangement?

Yes, you can easily customize your flower arrangement with 1-800-FLOWERS.COM. We understand that each customer has unique preferences...
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Payment Methods

What payment methods does 1-800-Flowers accept?

1-800-Flowers accepts a wide range of payment methods to ensure a convenient shopping experience for customers. We accept major credit...
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Delivery Restrictions

Are there any delivery restrictions or limitations?

Yes, there are certain delivery restrictions and limitations for 1-800-FLOWERS.COM. These may vary depending on the location and type...
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Substitution Policy

What is the 1-800-Flowers substitution policy?

1-800-FLOWERS.COM has a flexible substitution policy to ensure the timely delivery and quality of your floral arrangement. In situations...
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Same-Day Delivery

Do you offer same-day delivery?

Yes, we offer same-day delivery for a wide range of our products. To ensure same-day delivery, please place your order before the specified...
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International Delivery

Can I send flowers internationally through 1-800-Flowers?

Yes, you can send flowers internationally through 1-800-Flowers. The company offers a convenient and reliable international flower...
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Damaged Flowers

What if my flowers arrive damaged?

If your flowers arrive damaged, please contact us immediately at 1-800-FLOWERS.COM. We apologize for any inconvenience caused and are...
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Fees and Charges

Are there any additional fees or charges for delivery?

No, there are no additional fees or charges for delivery at 1-800-FLOWERS.COM. The price you see for the product includes all costs...
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Personal Message

Can I include a personal message with my order?

Yes, absolutely! At 1-800-FLOWERS.COM, we understand the importance of adding a personal touch to your order. That's why we offer the...
Read more

Help me with my 1-800-FLOWERS.COM customer service issue

Ask any question you have about 1-800-FLOWERS.COM customer service. We will do our best to get you answers right away.
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