WestJet Phone Number

Call WestJet customer service faster with GetHuman

  • Calls WestJet's Customer Service department
  • The average hold time is 33m
  • Hours are 24 hours, 7 days
  • The best time to call is 9:30am
  • Popular issues for this call center: Make a booking, Change flight, Cancel flight, Flight delayed, and Baggage problem.
  • Reach a live WestJet agent: Must choose an option 1-7.
  • What you hear when you call: Flight status, press 1. Existing reservations, flight general inquiries, or to talk to an agent, press 2. Book a new flight, press 3. All WestJet package bookings, press 4. If you are a travel agent, press 5. To reach the accessible travel team, press 6. To check the balance of your gift card, press 7.

What to expect when you call

Heard when the phone system first answers
"For calling WestJet. For English, press one. Your call will be recorded for business analysis and quality assurance. Please choose one of the following options. To check the status of a flight, press one. For general travel inquiries, changes to your flight reservation, or the WestJet rewards program, press two."
Excerpt from a call with WestJet
Tuesday, January 16, 2024 9:52 PM

WestJet Customer Phone Number 888-937-8538 - Stats

Phone number to dial888-937-8538
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Average wait33 minutes
Current wait34 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication88%
Quality of help74%
Customer votes212
Information last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

WestJet's Best Toll-Free/800 Customer Phone Number

This is WestJet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a WestJet agent. This phone number is WestJet's Best Phone Number because 8,640 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-937-8538 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call WestJet first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, WestJet has 1 phone number. It's not always clear what is the best way to talk to WestJet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting WestJet - by phone or otherwise

While 888-937-8538 is WestJet's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://www.westjet.com/en-bb/contact-us/phone/index for Customer Service. If you think this information is inaccurate or know of other ways to contact WestJet please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for WestJet.

What is GetHuman's Relationship to WestJet?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like WestJet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with WestJet, including their website / help desk. Visit our WestJet Customer Service page for more information.
WestJet Customer Service

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