Review for Norton AntiVirus support

"Expedited service by utilizing the web is not useful! I filled out the form to get a priority ID and still had to wait 46 minutes to get a tech." read more reviews like this »

Customer service rating


5: Excellent

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Communication rating


3: Average

Hold time

46 mins tell us your wait » see trends »

Date reported

Mon, 8 Feb 2010 (1 mo ago)

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unknown: 24 Feb, 2010 (19 days ago)	"I had been billed on my credit card for a product that I have not used in 2-3 yrs. The same thing happened last year. After dialing the listed number ..." more »
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