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eCampus.com Customer FAQ

Top Answers & How-to Guides

What is eCampus.com's Phone Number?

The question we are asked most often is about how to talk to eCampus.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I purchase eGift cards for eCampus.com?

Yes, you can purchase eGift cards for eCampus.com. We offer the convenience of eGift cards which can be bought and sent electronically,...
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Payment Methods

What payment methods are accepted on eCampus.com?

eCampus.com accepts various payment methods to ensure convenience and flexibility for our customers. We accept all major credit cards,...
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Sell Textbooks

Can I sell my textbooks back to eCampus.com?

Yes, you can sell your textbooks back to eCampus.com. eCampus.com offers a textbook buyback program that allows you to sell your used...
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Return Policy

What is the return policy for textbooks purchased from eCampus.com?

The return policy for textbooks purchased from eCampus.com allows customers to return their textbooks within 30 days of the purchase...
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Order Tracking

Can I track the shipping status of my order?

Yes, you can track the shipping status of your order on eCampus.com. Once your order has been shipped, you will receive a confirmation...
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Digital Textbooks

Are digital textbooks available on eCampus.com?

Yes, digital textbooks are available on eCampus.com. We understand that many students prefer the convenience and accessibility of digital...
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Rental Option

Is there a rental option for textbooks?

Yes, eCampus.com offers a rental option for textbooks. Renting textbooks is a cost-effective solution for students. When renting from...
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Order Processing

How long does it take for my order to be processed and shipped?

The processing and shipping time for your order depends on various factors. Typically, it takes about 1-2 business days for your order...
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Used Textbooks

Can I buy or rent used textbooks on eCampus.com?

Yes, eCampus.com allows you to buy or rent used textbooks. We understand the financial burden that comes with purchasing new textbooks,...
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Damaged Textbook

What if I receive a damaged or incorrect textbook?

If you receive a damaged or incorrect textbook from eCampus.com, we apologize for the inconvenience and assure you that we will resolve...
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eGift Cards

Can I purchase eGift cards for eCampus.com?

Yes, you can purchase eGift cards for eCampus.com. We offer the convenience of eGift cards which can be bought and sent electronically,...
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Help me with my eCampus.com customer service issue

Ask any question you have about eCampus.com customer service. We will do our best to get you answers right away.
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