What if I receive a damaged or incorrect textbook?
Asked a year ago
If you receive a damaged or incorrect textbook from eCampus.com, we apologize for the inconvenience and assure you that we will resolve the issue promptly. Please contact our customer service team within 7 days of receiving the item to report the problem. Our team will guide you through the return process and provide you with a prepaid shipping label to send the book back to us at no cost. Once we receive the damaged or incorrect textbook, we will issue a full refund or send a replacement copy, whichever you prefer. Your satisfaction is important to us, and we strive to ensure that you receive the correct and undamaged textbooks for your academic needs.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
Need to contact eCampus.com?
If you need to talk to eCampus.com customer service, now that you have the answers
that you needed, click the button below.
Contact eCampus.comeCampus.com
Find a list of many popular eCampus.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
eCampus.com Customer Service FAQAsk a QuestionWas this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!