What if I receive a damaged or incorrect textbook?

If you receive a damaged or incorrect textbook from eCampus.com, we apologize for the inconvenience and assure you that we will resolve the issue promptly. Please contact our customer service team within 7 days of receiving the item to report the problem. Our team will guide you through the return process and provide you with a prepaid shipping label to send the book back to us at no cost. Once we receive the damaged or incorrect textbook, we will issue a full refund or send a replacement copy, whichever you prefer. Your satisfaction is important to us, and we strive to ensure that you receive the correct and undamaged textbooks for your academic needs.