Viber Customer Care on Twitter

Getting Viber's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
766 customers have checked with GetHuman if Viber has a Twitter address for customers in the last 45 days.
Viber does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Viber

Hi ... I just want to know why its showing that im online even im not.. What happened i...
I just want to know why there are times that my viber shows online even if im not.. Wha...
I have been using the viber app to call Belarus. I show that I am dialing through viber...
I signed up for the *** min. $**.** @ month plan. I made an international call which la...
I have been contacted for the past * months by an Aaron Smith or at least that's what h...
I never heard of your company until I received the below.* Consequently I don't have an...
Dear sir.madam my name is Majlinda zholi and I'm sending this message to ask you to hel...
Dear customer service! i kindly ask you to help in my problem.I ask your help because...

Get help with my issue

Viber Customer Service through Twitter

Viber is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact Viber via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for Viber, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Viber

Of the 1 way(s) to get in touch with Viber, customers like you claim that the best one is the https://support.viber.com/ option. From this page you can easily access all the possible contact information options for Viber as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Viber? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Viber

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