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Venus.com Customer FAQ

Top Answers & How-to Guides

What is Venus.com's Phone Number?

The question we are asked most often is about how to talk to Venus.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your size chart?

Our size chart provides detailed measurements and is designed to help you find the perfect fit. We understand that women come in various...
Ask any question you have about Venus.com customer service, get an answer now.
Contact Venus.com customer service

Order Tracking

How do I track my order?

To track your order, simply go to the "Order Tracking" section on our website and enter your order number and email address. Once you...
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How long does it take for my order to arrive?

At Venus.com, we strive to deliver your order as quickly as possible. The estimated delivery time depends on various factors such as...
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Manage Subscriptions

How can I unsubscribe from your mailing list?

To unsubscribe from our mailing list, you can click on the "unsubscribe" link located at the bottom of any email you have received...
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Returns and Exchanges

Can I return or exchange an item?

Yes, you can return or exchange an item purchased from Venus.com. We understand that sometimes a product may not meet your expectations,...
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Shipping Policies

What is your shipping policy?

At Venus.com, we strive to provide a seamless and enjoyable shopping experience, including a hassle-free shipping policy. We offer...
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Payment Methods

What payment methods do you accept?

At Venus.com, we offer a variety of convenient payment methods to ensure a seamless shopping experience. We accept all major credit...
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Gift Cards

Do you offer gift cards?

Yes, Venus.com offers gift cards. Our gift cards are the perfect option for any occasion, whether it's a birthday, anniversary, or...
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Return Policies

What is your return policy for sale items?

Our return policy for sale items is as follows: We understand that sometimes a purchase might not be a perfect fit, so we offer our...
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Order Management

Can I cancel my order?

Yes, you can cancel your order on Venus.com. We understand that circumstances may change, and we strive to accommodate our customers'...
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Promotions and Discounts

Are there any promotions or discounts available?

Yes, Venus.com offers various promotions and discounts to customers. We strive to provide our customers with the best value for their...
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International Shipping

Do you ship internationally?

Yes, we do ship internationally! Venus.com is proud to offer worldwide shipping to our valued customers. Whether you reside in the...
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Sizing Information

What is your size chart?

Our size chart provides detailed measurements and is designed to help you find the perfect fit. We understand that women come in various...
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Help me with my Venus.com customer service issue

Ask any question you have about Venus.com customer service. We will do our best to get you answers right away.
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