Tidal Customer Care on Twitter

Getting Tidal's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
7,752 customers have checked with GetHuman if Tidal has a Twitter address for customers in the last 45 days.
Tidal does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Tidal

Dear GetHuman,*Please help me have Tidal refund me for September and October ****. The...
I had issues with my app saying I needed to reconnect. It did this for a long time. I t...
Suddenly, I am severely limited in song selections that were fine a couple of days ago...
Dear Sirs**I am pleased to rate Tidal as probably the best quality online music service...
I have a Tial account. The username is *gl****It was opened under *****@***.com*Tidal h...
****o Annette,**My account states: You currently have no subscription.*And that has bee...
A little over a month ago, the program starting stalling with each song selection via m...
Many days ago I emailed tidal about an issue that I am having where music will not play...
I emailed Tidal ** days ago for being double charged yet my student discount hasn't bee...
I linked my Tidal account to my FB and now I can't log into it. I renewed my subscripti...
Guys, every time I try to purchase this album, it never lets me-*"Invalid captcha" ever...

Get help with my issue

Tidal Customer Service through Twitter

Tidal is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact Tidal via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for Tidal, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Tidal

Of the 1 way(s) to get in touch with Tidal, customers like you claim that the best one is the https://support.tidal.com/hc/en-us option. From this page you can easily access all the possible contact information options for Tidal as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Tidal? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Tidal

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